Kids Help Phone

Record #: QBC0857
Last Full Update: 08 Apr 2026

Organization Information

Alternate name Jeunesse, J'écoute

Description and Services

Description * Confidential help and intervention by phone, web chat and text messages. 
* Information. 
* Peer-to-Peer Community: forum for support and sharing among youth peertopeer.kidshelpphone.ca  
* Referral database. 
* Young people's mental health and emotional wellness advocacy. 
* Possibility for First Nations, Inuit and Métis youth to be put in touch with an Aboriginal crisis responder, subject to availability.

Address, Telephone, E-mail, Website, Location

Office phone For text message support: Text “CONNECT” to 686868 
For text message support for First Nations, Métis, or Inuit individuals: Text “FIRST NATIONS,” “INUIT,” or “MÉTIS” to 686868 
1-866-814-1010
Toll free phone 1-800-668-6868
Fax 514-273-0589
E-mail info@kidshelpphone.ca
Social Media Facebook Facebook: https://www.facebook.com/KidsHelpPhone
Twitter Twitter: https://twitter.com/KidsHelpPhone
YouTube YouTube: https://www.youtube.com/user/KidsHelpPhone
Website https://kidshelpphone.ca/

Contact Information

Primary executive Katherine Hay, President

Additional Information

Heading Web Entraide et soutien
Accessibility Not applicable
Languages French ; English ; Arabic ; Chinese (Mandarin) ; Dari ; Russian ; Ukrainian
Areas served Canada
Eligibility Ages: 5 year(s) - 29 year(s) 
 
Kids * teens * students
Fees Donation ; Free
Hours Phone Counselling Mon-Sun 24 hours 
Live Chat Counselling (English): Thu-Sun 7 pm-12 midnight 
Live Chat Counselling (French): Fri-Mon 7 pm-12 midnight

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