Canada. National Defence

Canadian Forces Morale and Welfare Services, Family Information Line

Organization Information
Alternate name CFMWS - Family Information Line ; FIL ; LIF ; SBMFC - Ligne d'information pour les familles ; Services bien-être et moral des Forces canadiennes - Ligne d'information pour les familles
Description and Services
Description As the loved one of a Canadian Armed Forces (CAF) member, you can contact the Family Information Line (FIL) for any support you may need as a result of the unique nature of military life. The FIL offers confidential, personal and bilingual assistance * Our counsellors can help your family obtain information, and provide reassurance, support and referral to the various services offered to CAF families 
FIL counsellors provide supportive counselling seven days a week, 24 hours a day * By calling the FIL, you will be connected to friendly, experienced professionals who are well-versed on CAF communities and services * Our counsellors can also connect you with helpful national and local resources, including your local Military Family Resource Centre
Address, Telephone, E-mail, Website, Location
Mailing address c/o Quartier général de la Défense nationale 
Édifice Labelle 
4210 Labelle St 
Ottawa, ON K1J 1J7
Office phone 613-995-5234
Toll free phone Family Information Line 
* North America 1-800-866-4546  
* Europe 00-800-771-17722 
* Outside North America, call collect 613-995-5234
Fax 613-995-2425
Social Media Facebook Facebook:
Contact Information
Primary executive Isabelle Hodak, Coordinator
Additional Information
Accessibility Not applicable
Languages French ; English ; Interpretive services
Areas served Canada ; USA ; Europe
Eligibility Families of Canadian military personnel * military personnel
Application By phone
Fees Free
Hours Mon-Sun 24 hours
Categories Canadian Forces ; Federal Government Information Services ~ Active Military ; Federal Government Information Services ~ Families of Military Personnel/Veterans
Heading Web Entraide et soutien

In partnership with...

Centraide Québec et Chaudière-Appalaches
Ville de Québec
Ville de Lévis
Centre d'action bénévole Bellechasse - Lévis - Lotbinière