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Québec. Protecteur du citoyen

Description and Services
Description To intervenes to prevent or correct infringement of rights, abuse, negligence, inaction or errors that affect citizens in their dealings with a department or an agency of the Government of Québec, or with an institution within the health and social services network 
* To examines complaints, reports and may even intervene on its own initiative * To investigate further to the disclosure of wrongdoing committed or about to be committed relating to public bodies
Address, Telephone, E-mail, Website, Location
Address & Map
800 place D'Youville Est, 19e étage
Québec, QC G1R 3P4
View Google Map
Office phone 418-643-2688
Toll free phone 1-800-463-5070
Fax 418-643-8759 * 1-866-902-7130
Social Media Facebook Facebook:
Twitter Twitter:
Public transport RTC 3 - 10 - 11 - 25 - 28 - 31 - 37 - 65 - 86 - 107 - 111 - 125 - 136 - 214 - 215 - 800 - 801
Contact Information
Primary executive Marie Rinfret, Ombudsman
Additional Information
Accessibility Fully accessible
Languages French ; English
Areas served Québec (Province)
Fees Free
Hours Mon-Fri 8:30 am-noon 1 pm-4:30 pm
Categories Government Complaints/Government Ombudsman Offices ~ Provincial/Territorial Government Departments ; Group Advocacy ; Individual Advocacy
Heading Web Advocacy Groups

In partnership with...

Centraide Québec et Chaudière-Appalaches
Ville de Québec
Ville de Lévis
Centre d'action bénévole Bellechasse - Lévis - Lotbinière